Support articles for user accounts
Learn how to view, add, and edit user accounts, change passwords, etc.
« Go backHow to Add User Accounts
Only administrators can add new accounts.
How to Change Your Password
Only applies to users of Candid that require a user name and password to access the application.
How to Disable User Accounts
To disable a User account uncheck the Current Employee? check box for that user.
How to Unlock User Accounts
If a user enters an incorrect password more than 5 times, this will trigger their account to lock and will require an Administrator to unlock the account.
